TOVAssist
Tech Assistance
Get the help you need when you need it. Connect with volunteer experts who understand nonprofit ministry and can help solve your technical, operational, and strategic challenges.
Get Help When You Need It
Expert support and community-driven solutions for every nonprofit challenge
Help Desk Ticketing
Submit support requests for technical issues, operational questions, or strategic challenges. Get timely responses from our network of volunteer experts.
Knowledge Base
Search a growing library of solutions to common nonprofit challenges. Every ticket that gets resolved adds to the collective knowledge available to everyone.
Community Solutions
Nonprofits helping nonprofits. Share your solutions, learn from others, and contribute to the collective wisdom of the TOV community.
Expert Support Network
Connect with skilled volunteers who have expertise in technology, operations, finance, marketing, and more. Get help from people who understand nonprofit ministry.
We Can Help With
Our volunteer expert network spans diverse skill areas to serve your ministry needs
Technology
- Email setup
- Website issues
- Software selection
- Cloud storage
- Cybersecurity basics
Operations
- Process improvement
- Workflow design
- Project management
- Volunteer coordination
Strategic
- Vision clarification
- Board development
- Fundraising guidance
- Impact measurement
Creative
- Storytelling
- Graphic design
- Social media strategy
- Brand development
Knowledge Centered Service
Every support ticket becomes a gift to the entire community. When you get help, the solution is captured, refined, and made available to help the next nonprofit facing a similar challenge.
Submit Request
Describe your challenge and we'll match you with the right expert
Get Solution
Work with volunteers to solve your problem and capture the knowledge
Help Others
Your solution becomes searchable knowledge for the next nonprofit
The more we serve together, the smarter the system becomes. Every interaction makes the next one faster and better.
How It Works
Search First
Before submitting a ticket, search the knowledge base. Someone may have already solved your exact challenge.
Submit a Ticket
Can't find an answer? Create a support ticket describing your challenge. Our system will route it to the best volunteer expert.
Collaborate & Solve
Work with your assigned volunteer to find a solution. They'll guide you through implementation and document the process.
Pay It Forward
Your solution is now part of the knowledge base. Next time someone faces the same issue, they'll find your answer instantly.
Ready to Get Support?
Join the TOV Collective platform and access TOVAssist along with TOVConnect, TOVCompass, and TOVAcademy—all with one account.